Your privacy at Tyraliq
Learn how your information is collected and used safely
Introduction to our privacy approach
We value your privacy, so your personal information is treated with respect and managed per Australian law. This policy explains our practices for collecting, using, and storing your data when you shop at Tyraliq.
By using our website or services, you agree to this privacy policy. If you have questions, our team is happy to provide more details or respond to your concerns at any time.
What data do we collect?
Personal information may include name, contact details, and delivery instructions. We also log your website usage to improve our services.
Direct information you provide
- • Details given during order checkout, such as name and address
- • Information provided through customer support or enquiry forms
- • Account registration or profile updates on the website
- • Feedback, reviews, or testimonials you share voluntarily
- • Participation in promotions or special events
Automatically collected data
- • Device information, browser type, and connection details
- • IP address and location for order delivery purposes
- • Browsing data and usage analytics
- • Cookies and tracking technologies used on our site
- • Error logs and troubleshooting details
How your information is used
We use your information to process orders, deliver flowers, respond to enquiries, improve your shopping experience, and for legal compliance.
- • Order processing and delivery coordination
- • Customer support and service communication
- • Personalising and enhancing the online experience
- • Marketing communications with your consent
- • Site analytics and performance improvements
- • Managing reviews, promotions, or loyalty programs
- • Legal and regulatory requirements
Our promise: We follow strict procedures and use security measures to protect your data against loss, misuse, unauthorised access or disclosure at Tyraliq.
How data is shared or disclosed
Information is only shared with trusted service partners (such as delivery providers), or when legally required, always safeguarding your privacy.
Working with service providers
Partners help us manage orders, process payments, or deliver products. They’re contractually obligated to protect your information as we do.
Compliance with legal obligations
Your information may be provided to authorities if required by law or regulation.
Anonymous statistics and analysis
Aggregated, anonymous information is used for business and reporting purposes only.
Your rights and choices
You may access, correct, or request removal of your data. For any privacy-related queries or actions, please contact our team directly.
- • You may request to access the personal information we hold.
- • You can ask to correct or update any inaccurate data.
- • You may request deletion of your personal information.
- • Request transfer of your data to another provider if applicable.
- • Object to the processing of your information for certain purposes.
- • Request restriction of how we use your information.
For privacy rights or to submit a request, please email or call our customer care team. We respond to all legitimate enquiries promptly.
How we keep your data secure
We use technical and organisational measures, including secure servers and restricted access, to protect your privacy.
Technical security steps
- • Secure sockets layer (SSL) encryption for all transactions
- • Regular security updates and vulnerability assessments
- • Firewall protection for our internal systems
- • Unique password hashing and secure login protocols
Operational safety procedures
- • Employee privacy training and protocols
- • Limiting access to sensitive customer data
- • Background checks for key personnel
- • Incident response plans for breaches or loss
Data retention guidelines
We retain your personal data as long as necessary for processing orders, legal obligations, or direct support. Data is deleted or anonymised when no longer relevant.
- • Kept for active account duration only
- • Information from order preferences and selections
- • Stored while enquiry or support is ongoing
- • Kept during legally required periods
- • Retained until you opt out or unsubscribe
We review retention schedules regularly to ensure compliance with privacy standards.
International data transfers
If data is transferred outside Australia, we ensure equivalent privacy measures and contract safeguards with such partners.
- • Only transferring where required for delivery services
- • GDPR-compliant protections for transfers overseas
- • Review of third-party privacy protocols and terms
- • Data processed under Australian law unless agreed
How we use cookies
Cookies help us operate and improve the website. You may control cookie preferences at any time. Disabling cookies can affect site functions.
Types of cookies we use
- • Required for login and maintaining site functionality
- • Used for monitoring and improving website speed
- • Help remember your preferences and settings
- • Enable features such as cart and checkout experience
Change your cookie preferences through browser settings or by contacting our team.
Updates to our privacy policy
We review and modify our policies to reflect regulatory and business changes. Updates apply once published on our site.
- • Effective from the posted date on our site
- • You may be notified of significant changes by email
- • The latest update replaces previous versions
- • Continued website use signifies acceptance of updates
Check this page often for the most current details.
Questions or requests? Contact us
Reach out about privacy, data, or security concerns at any time.
Tyraliq
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61.7.3072.6412
Email: content@tyraliq.world
Last updated January 16, 2026
Policy effective January 16, 2026