Tyraliq - Australia’s trusted online flower shop

Acceptance of terms

By accessing or using our website and services, you confirm agreement to these terms. If you disagree with any part, please do not use our services. Continued use means acceptance of updates made on this site.

Key definitions

The following describe key terms referenced throughout these conditions:

‘Tyraliq’ refers to our flower shop and website delivering flowers under tyraliq.world.

‘User’ or ‘customer’ means individuals using our website or placing orders with Tyraliq.

‘Services’ refers to ordering, arranging, and delivery of flowers and related products.

‘Agreement’ means these applicable terms and all related policies.

Rules for using our services

You agree to use Tyraliq solely for lawful purposes and per these terms. No unauthorised access or usage of our site, technology, or service is permitted.

Eligibility

Our flower shop’s services are for users over 18 residing or ordering within Australia. By using the site, you confirm you meet these criteria.

Under 18s must not use our ordering platform.

User responsibilities

All customers are responsible for ensuring their data is accurate and for appropriate website conduct.

Keep personal and delivery information complete and updated.

Safeguard login credentials and confidential information.

Notify us quickly if you suspect any unauthorised use or breach of your account.

Follow all applicable Australian laws when making a purchase.

Prohibited activities

You may not misuse our flower shop or its online services. Examples include:

Providing false, fraudulent, or misleading data or payment details to place an order.

Disrupting the website or interfering with fulfilment process or customer accounts.

Attempting to reverse engineer, access, or copy our technology or processes.

Using our content or brand for unauthorised commercial purposes.

Harassing, abusing, or violating the rights of other users, staff, or customers.

Intellectual property rights

All content—including designs, images, logos, and arrangements—remains exclusive property of Tyraliq or licensors. Do not reproduce, modify, or distribute any material without express written permission.

User submissions

If you submit a review, image, or testimonial, you grant Tyraliq a limited licence to use it for promotional or business purposes.

Your rights over user content

You may request removal of your content at any time by contacting us directly.

How we protect privacy

Personal data is managed per our privacy policy. For more information, see the Privacy Policy. Contact us if you have privacy-related questions or concerns.

View Privacy Policy

Important legal disclaimer

All services are provided on an ‘as available’ basis. Information given is for general purposes and not guaranteed for accuracy at all times.

General warning

Results may vary and delays or substitutions due to supply or logistics are possible. Tyraliq is not liable for events beyond reasonable control.

Limitation of liability

Tyraliq’s liability is limited as allowed by Australian law. This covers direct damages only and excludes indirect or consequential losses.

Indemnification

You agree to indemnify and hold harmless Tyraliq from any claims, damages, or costs resulting from your breach of these terms.

Resolving disputes and complaints

Contact us for any complaints. We aim to resolve issues fairly and promptly.

Arbitration

If complaints can’t be resolved directly, both parties may agree to refer matters to independent arbitration as permitted by Australian law.

Arbitration does not limit your consumer rights by law.

Online dispute process (ODR)

If required, access the official dispute process for further help with complaints or disputes relating to our services.

See our complaint process

Severability

If any provision is deemed invalid, remaining provisions stay in effect.

Entire agreement

These terms and all referenced policies constitute the full agreement between Tyraliq and its users.

Legal jurisdiction and applicable law

These terms are governed under the laws of Australia. Disputes will be subject to Australian courts.

Account closure

We reserve the right to suspend or terminate services or accounts violating our terms, with reasonable notice where possible.

Changes

We update terms to reflect legal or service changes. Continued use signals agreement to updated conditions.

Contact us about these terms

For questions about terms, please call or email our team.

Email address: content@tyraliq.world

Phone: +61.7.3072.6412

Address: 125 Stirling Street, Perth, WA 6000 Australia

Terms and conditions of service for Tyraliq